Daolu's Natural Products | Terms & Conditions
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Daolus Products herbs, Flowers and Fruits Powder are for external use only. (The information we provide is for educational purposes only. We do not sell them as food items. This information is not intended to diagnose, cure, treat, or prevent any disease.

Legal Disclaimer :

These statements on the website have not been evaluated by the FDA. The products are not intended to diagnose, treat, cure, or prevent any disease.
Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Disclaimer: The information provided is general and should not be taken as medical advice. Neither Daolus Products or associated business entities guarantee the accuracy of the information. Please consult your doctor first.

PAYMENT METHODS

Daolus Products accepts credit card payments through Paypal and a separate credit card processor. Payments can be processed via Paypal without having a Paypal account. You can also make payment via Zelle, Cashapp, and Money Order

SHIPPING & DELIVERY

Daolus Products ships within the United States and anywhere in the world. Daolus Products is not responsible for any additional fees incurred at the time of pickup for international shipments. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. All orders will be shipped via USPS Priority Mail with delivery confirmation included unless another carrier is selected. Shipping charges are a flat rate. Some.of our products are made fresh to order and will ship within 4 business days after receipt of a cleared payment. You will be notified of out of stock merchandise as soon as possible. Orders placed on Holiday Schedule Closing will be processed for fulfillment the following business day.

SHIPPING ADDRESS

It is vital that you enter all the correct details for your shipping address including apartment or suite numbers where they apply. UPS charges $12.35 (minimum) for an address correction of any kind. As wholesalers our profit margins are too low to absorb these costs. Any charges for address corrections will be passed on to the customer if the address is incorrect in any way.

Common mistakes are wrong zip codes, lack of road directionals, lack of “Street”, “Avenue”, “Terrace” etc after the street name and lack of the apartment/suite/unit numbers associated with the address.

The shopping cart does give you a chance to review your entire order including the address before you check out. Please take that time to ensure your details are correct.
Daolus Products is based in Houston, Texas. During the spring and summer seasons, please make sure you are available to retrieve your order as soon as it is delivered or have your order shipped to a location where someone will be able to pick it up immediately. Orders placed during the Summer, approximately June to September, will be shipped with thermal bubble paper, Monday thru Wednesday only. A handling charge of $1.00 per butter will be added to orders during this time. Items are sensitive to the heat and may melt if left outside. Butters can be whipped again if melting does occur. Melting does not negatively interfere with the properties of the butter. Daolus Products does not replace body butter that has melted.

Customer Confirmation of Sale

IF you chose to pay by Money Order, then we must receive your payment within 5 business days to avoid automatic order cancellation. Please be sure to write your invoice/order number on the check or send a copy of your order along with the payment to 19221 Beechnut Street, Richmond 77407, Texas #320.

IF you paid by credit card or PayPal then your order will be processed without delay.
Daolus Products reserves the right to adjust prices and policies at any time as well as to refuse service to anyone.

If the website or catalog displays an incorrect price, we reserve the right to cancel your order and provide a refund or adjust to the current price. We encourage you to always order samples if you are not sure about any item, as all sales are final. Please see policy page for details.

RETURN POLICY
It is the goal of Daolus Products for each customer to be happy and satisfied with their purchase. Due to the personal nature of these products, returns cannot be accepted and all sales are considered final. If merchandise is damaged, defective or faulty, Daolus Products will work with you to provide a mutually beneficial solution. Please notify us of an issue within 2 days of the delivery date of your order. No product can be returned without the written consent of Daolus Products. We encourage you to take advantage of our Smaller Products Sizes to satisfy yourself of the high quality of these Products before purchasing larger quantities.

LIMITATION OF LIABILITY
We do not offer refunds or accept returns for variations in viscosity, scent, color—these will all vary from batch to batch. Natural ingredients are not identical and can cause variations in the final products, just as one orange is different from another, Because Daolus Products uses the freshest natural ingredients possible to create the products we sell, we do not buy huge lots of ingredients at any given time. This means that our ingredients and products are inherently mutable as they are subject to changes in nature. For example, did you know that grapeseed oil may fluctuate in color depending on the growing conditions, varietal, harvest time, etc.
Thank you for reading and understanding this Policy Page and if you have any questions, please be sure contact us.

THANK YOU FOR YOUR ORDER.
LIMITATION OF LIABILITY